Right so my current mobile phone contract is nearly up and I was offered an upgrade thingie

Well really I wanted to change my tariff for a lower one.

I’m with o2 but I normally deal with the Carphonewarehouse.  The carphonewarehouse didn’t have a phone i liked OR a cheaper tariff (as far as I could see on their website)

However i know that o2 do do one.  So went to their website…..found it and with the phone I wanted.  Got a new sim today

So I phoned to check if I could keep my same number  – my number isn’t on the 02 system (because it was done through the CPW apparently).  So I had to phone them.  Apparently I can’t port a number from the same provider…WTF?!

Ironically my new tariff is called simplicity